Frequently Asked Questions
Everything you need to know about your order and our sustainable loungewear.
What materials are Tom's Trunks made from?
We prioritize comfort and sustainability by using 100% organic cotton and high-quality natural fibers that are breathable and soft on the skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.
How should I wash my trunks to ensure they last?
To maintain the quality of the fabric, we recommend machine washing at 30 degrees Celsius and hanging them to air dry. Avoid tumble drying to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.