Returns & Exchanges
At Tom's Trunks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure a smooth and easy process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the products are in 'as new' condition to qualify for a refund.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing